Privacy Policy

Depending on how you use Lumenara, we may collect:

Information you provide directly, such as your email address when you request a Guide or join The Lumenara Journal.

Information related to your Lumenara experience, such as the Guide you drew, its category, the date and time of the interaction, whether a Guide email was successfully sent, and your consent preferences.

Technical information may also be collected automatically by our website, hosting infrastructure, security systems, or future analytics tools. This may include information such as browser type, device type, approximate location derived from an IP address, and basic usage information.

Lumenara does not ask you to provide, record, or share the question, intention, or personal thought you hold in your mind while drawing a Guide.

We may use personal information to:

• — provide and operate the Lumenara experience;
• — send a Guide you have requested;
• — send The Lumenara Journal when you have agreed to receive it;
• — maintain records of consent and email preferences;
• — operate, secure, troubleshoot, and improve Lumenara;
• — understand general usage patterns;
• — prevent misuse, fraud, or technical abuse; and
• — comply with applicable legal obligations.

We do not sell your personal information.

When clearly disclosed at the time you submit your email address, requesting a Guide may also enrol you in The Lumenara Journal, a weekly email featuring cosmic notes, Mercury moods, curious quirks, reflections, and other content from Lumenara.

You may unsubscribe at any time using the unsubscribe link included in Journal emails.

Where applicable, Lumenara maintains records relating to consent, including when and how consent was provided.

Lumenara uses trusted third-party service providers to operate the experience. These may include:

Supabase — database, storage, and backend infrastructure.

Resend — transactional email delivery, including sending requested Guides.

Kit — email subscriber management and delivery of The Lumenara Journal, once integrated.

Lovable and related hosting infrastructure — development, deployment, and operation of the Lumenara web application.

These providers may process information on our behalf according to their respective terms, privacy practices, and security measures.

Some service providers may process or store information outside Québec or Canada. When personal information is transferred across jurisdictions, it may become subject to the laws of those jurisdictions.

Lumenara may use essential technologies required for the website and application to function properly.

If we introduce non-essential analytics, advertising, or tracking technologies, we may update this Privacy Policy and provide additional consent choices where required by applicable law.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested services, maintaining appropriate business and consent records, resolving disputes, and meeting legal obligations.

When personal information is no longer required, we may delete, destroy, or anonymize it, subject to applicable legal requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service or electronic storage system can guarantee absolute security.

Depending on the laws that apply to you, you may have rights concerning your personal information, including the ability to:

• — request access to personal information we hold about you;
• — request correction of inaccurate information;
• — withdraw consent where applicable;
• — unsubscribe from The Lumenara Journal; and
• — request deletion of certain personal information, subject to applicable legal requirements.

To make a privacy request, contact:

support@enterlumenara.com

We may need to verify your identity before completing certain requests.

Lumenara is not intentionally designed to collect personal information from young children.

If we learn that personal information has been collected from a child in circumstances requiring parental or guardian consent, we may take appropriate steps to delete it.

Lumenara is intended for personal reflection, inspiration, and entertainment.

Guides and other Lumenara content are not professional medical, psychological, legal, financial, or other professional advice and should not be treated as a substitute for qualified professional assistance.

We may update this Privacy Policy as Lumenara evolves, including when we introduce new features, service providers, or ways of using information.

The updated version will be posted on this page with a revised “Last updated” date.

Lumenara is currently operated by:

Jean-François Rondeau

Privacy Officer:
Jean-François Rondeau

Email:
support@enterlumenara.com

Website:
enterlumenara.com

For questions about this Privacy Policy, the handling of personal information, or to exercise your privacy rights, please contact the Privacy Officer using the email address above.